
Sr Engineering Support Specialist
This position is responsible for supporting ISO/IEC 17025 accredited laboratory operations, FCC and ISED Canada recognized testing programs, and the UL Client Test Data Program (CTDP). The individual will help maintain laboratory quality systems, support accreditation readiness activities, and perform wireless certification and pre-compliance testing for products across Resideo's lines of businesses, including Air & Comfort, Water, Combustion, Life Safety, and Security. The role will be especially important in supporting upcoming new product introduction (NPI) programs and expanding internal compliance testing capabilities.
JOB DUTIES:
Laboratory Operations & Quality Systems
- Support operation of the Golden Valley Wireless & EMC Compliance Laboratory.
- Maintain and continuously improve the laboratory's ISO/IEC 17025 Quality Management System.
- Support accreditation readiness activities and ongoing compliance with laboratory accreditation requirements.
- Assist with maintenance of laboratory procedures, work instructions, quality records, and technical documentation.
- Manage equipment calibration, maintenance, traceability, and laboratory records.
- Support internal audits, corrective actions, management reviews, and continuous improvement activities.
- Assist with preparation for accreditation assessments, surveillance audits, and certification program reviews.
- Interface with accreditation bodies, certification organizations, auditors, suppliers, and internal stakeholders as required.
- Identify opportunities to expand laboratory testing capabilities and certification program scopes in partnership with Regulatory and Engineering teams.
- Independently perform FCC and ISED Canada certification testing for wireless products.
- Conduct wireless pre-compliance evaluations to validate hardware, antenna, and radio-frequency designs prior to formal certification testing.
- Partner with product development teams to identify compliance risks early, assess product readiness, and provide technical recommendations that improve the likelihood of first-pass certification success.
- Perform EMC emissions and immunity testing to support both development and certification activities.
- Develop and execute wireless certification and pre-compliance test plans based on applicable regulatory and industry requirements.
- Support design reviews, risk assessments, troubleshooting activities, and product qualification efforts.
- Review and interpret FCC, ISED, EMC, and other applicable regulatory requirements, test standards, and certification criteria supporting global market access activities.
- Generate technical test reports, certification documentation, and regulatory support packages.
- Analyze test results and provide technical recommendations to product development teams.
- Support both New Product Introduction (NPI) and sustaining engineering activities across all business groups.
- Evaluate products utilizing Wi-Fi, Bluetooth, sub-GHz, and other wireless communication technologies.
- Coordinate with global certification teams, external laboratories, and certification bodies on wireless compliance projects.
- Demonstrated technical expertise in EMC, RF, wireless communications, electronics, or regulatory compliance developed through relevant professional experience and a proven track record of technical contributions.
- Extensive experience performing FCC and/or ISED Canada certification testing for wireless products.
- Extensive experience evaluating and testing products utilizing Wi-Fi, Bluetooth, and other RF communication technologies.
- Experience performing RF and EMC pre-compliance testing and providing technical recommendations to product development teams.
- Strong experience performing EMC emissions and immunity testing.
- Working knowledge of FCC Part 15, ISED RSS standards, and applicable EMC regulatory requirements.
- Working knowledge of EMC test methods and standards, including applicable portions of the IEC 61000 series.
- Experience working within an ISO/IEC 17025 accredited laboratory environment.
- Knowledge of quality systems, accreditation requirements, audit processes, risk management, and corrective action processes.
- Experience maintaining laboratory procedures, quality documentation, and technical records.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to manage multiple priorities and work independently.
- Strong written and verbal communication skills.
- Fluency in English.
- Experience serving as key technical personnel within an accredited EMC, RF, or regulatory compliance laboratory.
- Experience supporting FCC and ISED certification projects for wireless products.
- Hands-on experience operating wireless certification test equipment and developing certification test plans.
- Experience supporting ISO/IEC 17025 quality systems and accreditation programs.
- Experience supporting UL Client Test Data Program (CTDP) requirements.
- Experience evaluating products utilizing Wi-Fi, Bluetooth, Zigbee, Thread, Matter, sub-GHz radio technologies, or similar wireless communication platforms.
- Knowledge of FCC Part 15, FCC KDBs, and ISED RSS regulatory requirements for intentional radiators.
- Knowledge of one or more of the following standards and regulatory frameworks:
- IEC/EN/UL/CSA 60730 Series
- FCC Part 15, particularly Subparts B, C, and E
- ISED Canada RSS Standards
- EMEA ETSI standards: Radio Equipment Directive (RED), EMC, and LVD Directives
- Passion for laboratory excellence, continuous improvement, technical problem solving, and regulatory compliance.
- Experience supporting product certification and global market access initiatives
- Regularly required to stand, walk, bend, crouch, and climb ladders.
- Regularly required to use hands and fingers, handle equipment, and reach.
- Regularly required to communicate verbally and listen effectively.
- Ability to frequently lift and move equipment weighing up to 50 pounds.
- Frequent exposure to repetitive tasks and elevated noise levels associated with laboratory testing activities.
- Strict adherence to laboratory safety procedures is required due to the use of energized equipment, high-voltage test setups, and specialized EMC test equipment.
- Resideo is a large matrix organization, so this is a great opportunity to hone your skills around driving results across cross-functional teams.
- Enjoy work-life balance with generous vacation time that can be scheduled with manager approval based on business priorities and personal needs, without pre-set maximums.
- Immediate eligibility for Resideo benefits, including Medical, Dental, Vision insurance and 401K.
#LI- ONSITE
Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more - all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com.
You can find out more about how the talent community works here: Resideo Talent Community Terms. Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.
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