Business Systems Analyst II
You will act as the bridge between business stakeholders and cross-functional technology teams, ensuring clarity of requirements, alignment of priorities, and successful delivery of innovative digital capabilities.
JOB DUTIES:
- Requirements & Analysis
- Partner with business stakeholders and SMEs to elicit, analyze, and document requirements across digital platforms.
- Translate business needs into clear, actionable user stories, features, and epics within Jira.
- Ensure requirements are complete, testable, and aligned to business outcomes.
- Cross-Functional Collaboration
- Collaborate with geographically distributed teams, including:
- Graphic Design
- Shopify (Web & Custom App Development)
- Middleware (Informatica, SAP CPI)
- React Front-End Development
- SAP ERP & Salesforce (SFDC)
- Product Information Management (PIM)
- Quality Assurance
- Act as a key liaison ensuring all teams understand requirements and dependencies.
- Agile Execution (SAFe)
- Actively participate in PI Planning, daily stand-ups, backlog refinement, sprint planning, and retrospectives.
- Support parallel team execution by managing dependencies and ensuring alignment across teams.
- Track progress and proactively identify risks or gaps impacting delivery timelines.
- Documentation & Visualization
- Create detailed process flows, system diagrams, and data mappings using Draw.io and Confluence.
- Maintain comprehensive documentation to support development, QA, and ongoing support teams.
- Quality & Delivery
- Partner closely with QA teams to ensure acceptance criteria are clear and test coverage is comprehensive.
- Validate that delivered solutions meet business intent and quality standards.
- Strong experience working in SAFe or Agile environments with multiple concurrent teams.
- Hands-on expertise with:
- Atlassian Jira (epics, features, stories, backlog management)
- Confluence (documentation and collaboration)
- Draw.io (process flows, architecture diagrams, data flows)
- Experience working across multi-system ecosystems, including eCommerce and enterprise systems.
- Ability to work with globally distributed teams across time zones.
- Strong communication skills with the ability to influence without authority.
- eCommerce platforms (especially Shopify)
- Middleware/integration platforms (e.g., Informatica, SAP CPI)
- Front-end technologies (e.g., React)
- Enterprise systems (SAP ERP, Salesforce)
- Product Information Management (PIM)
- Highly proactive and self-driven
- Strong stakeholder management skills
- Comfortable chasing down information and driving clarity
- Detail-oriented with strong analytical thinking
- Ability to thrive in a fast-paced, complex delivery environment
- Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
- A collaborative and inclusive work environment where your contributions are valued.
- Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
- Access to cutting-edge tools, resources, and a supportive team to help you excel.
- The chance to work with a global, innovative company shaping the future in its industry.
#LI-HYBRID
Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more - all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com.
You can find out more about how the talent community works here: Resideo Talent Community Terms. Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.
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Hiring Salary Range
Work Location
Incentive Eligible
Frequently Asked Questions
Apply
Submit your application through the Resideo careers site. Our Talent Acquisition team reviews applications based on alignment with the role.
Connect
If your background aligns, a recruiter may reach out to schedule an initial conversation to learn more about your experience and answer questions.
Interview
You may meet with hiring managers and team members through virtual or in-person interviews. The number and format of interviews can vary by role.
Decision and Offer
After interviews, the team reviews feedback and makes a decision. If selected, we will connect with you on next steps and offer details.
You can explore open roles and apply directly through the Resideo careers site. The Resideo Talent Acquisition team reviews applications submitted through the careers site and evaluates how a candidate’s experience aligns with role requirements.
Yes. Candidates are welcome to apply for multiple roles at Resideo.
The Resideo Talent Acquisition team will communicate with candidates throughout the hiring process. Timing may vary depending on the role and location.
Timelines vary based on the role, interview process, and location. Your Talent Acquisition Partner will keep you informed along the way.
You can join our Talent Network to stay connected on future opportunities, events, and updates.
All open roles are posted on the official Resideo careers site. Our Talent Acquisition team communicates using Resideo email addresses and will never request payment or financial information during the hiring process.
At Resideo, we aim to create an inclusive hiring experience where you’re evaluated based on your skills, experience, and potential. We welcome candidates from all backgrounds and are committed to a fair and respectful process.
If you need an accommodation at any stage of the application or interview process, our Talent Acquisition team is here to support you.
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