IT Project Management Specialist II
You will drive delivery for initiatives spanning eCommerce, middleware integrations, ERP, CRM, and product data platforms, leveraging strong expertise in Atlassian Jira, Confluence, and Microsoft Project to enable transparency, collaboration, and structured delivery execution.
JOB DUTIES:
- Lead end-to-end program and project execution within a SAFe framework, coordinating multiple Agile teams across Program Increments (PIs)
- Drive planning and execution activities including PI Planning, sprint coordination, backlog alignment, and release management
- Help lead and facilitate Scrum of Scrums ceremonies to ensure effective cross-team coordination and alignment
- Conduct regular pulse-checks to identify roadblocks
- Proactively manage and resolve cross-team dependencies
- Ensure smooth integration of deliverables across squads toward shared product goals
- Utilize Atlassian Jira for backlog tracking, sprint execution, reporting, and metrics visibility
- Leverage Confluence for documentation, knowledge sharing, and program transparency
- Utilize Microsoft Project for high-level planning, timeline management, and executive reporting where required
- Manage and align cross-functional teams including:
- Shopify Web Developers
- Shopify Custom App Developers
- Middleware Engineers (Informatica, SAP CPI)
- React Developers
- Quality Assurance Teams
- SAP ERP Developers
- Salesforce (SFDC) Developers
- Product Information Management (PIM) Data Stewards and Developers
- Ensure delivery of high-quality digital products that meet business objectives, timelines, and budgets
- Track and communicate progress, risks, dependencies, and milestones to stakeholders and leadership
- Prepare and deliver weekly status reports to senior and executive leadership, clearly articulating project health, key risks, mitigation plans, and dependencies
- Facilitate collaboration across geographically dispersed teams
- Identify and remove delivery impediments while continuously improving team performance
- Partner with Product Owners, Architects, and Business Stakeholders to translate strategy into execution
- Drive metrics-based reporting and dashboards using Jira and align with structured reporting outputs from Microsoft Project
- 4+ years of project/program management experience in IT or Digital Technology
- Strong hands-on experience with:
- Atlassian Jira (advanced workflows, dashboards, reporting)
- Confluence (documentation, collaboration, knowledge management)
- Microsoft Project (planning, tracking, and executive-level reporting)
- Proven ability to manage and communicate project status across multiple tools and reporting structures
- Proven ability to communicate complex project status, risks, and mitigation strategies to executive stakeholders
- Demonstrated experience facilitating Scrum of Scrums or multi-team Agile coordination in a SAFe environment
- Hands-on experience working in a Scaled Agile Framework (SAFe) environment
- Proven experience managing multi-domain, cross-functional digital programs
- Experience working with globally distributed teams
- Strong understanding of modern web technologies and enterprise system integrations
- Excellent English Communication Skills
- Familiarity with middleware and integration platforms (Informatica, SAP CPI)
- Understanding of React or modern front-end frameworks
- Knowledge of QA processes, automation testing, and CI/CD pipelines
- Exceptional ability to influence and inform executive leadership
- Strong facilitation and coordination skills across multiple Agile teams and domains
- Ability to synthesize inputs from Jira and Microsoft Project into clear executive-level insights
- Ability to simplify complex technical topics into actionable business updates
- Ability to thrive in a fast-paced, matrixed environment
- Strong organizational and prioritization skills with a data-driven mindset
- Demonstrated ability to lead without authority across complex enterprise environments
- SAFe Agilist (SA), SAFe Program Consultant (SPC), or equivalent certification
- Certified Scrum Master (CSM), PMI-ACP, or PMP
- Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
- A collaborative and inclusive work environment where your contributions are valued.
- Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
- Access to cutting-edge tools, resources, and a supportive team to help you excel.
- The chance to work with a global, innovative company shaping the future in its industry.
#LI-HYBRID
Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more - all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com.
You can find out more about how the talent community works here: Resideo Talent Community Terms. Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.
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Hiring Salary Range
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Incentive Eligible
Frequently Asked Questions
Apply
Submit your application through the Resideo careers site. Our Talent Acquisition team reviews applications based on alignment with the role.
Connect
If your background aligns, a recruiter may reach out to schedule an initial conversation to learn more about your experience and answer questions.
Interview
You may meet with hiring managers and team members through virtual or in-person interviews. The number and format of interviews can vary by role.
Decision and Offer
After interviews, the team reviews feedback and makes a decision. If selected, we will connect with you on next steps and offer details.
You can explore open roles and apply directly through the Resideo careers site. The Resideo Talent Acquisition team reviews applications submitted through the careers site and evaluates how a candidate’s experience aligns with role requirements.
Yes. Candidates are welcome to apply for multiple roles at Resideo.
The Resideo Talent Acquisition team will communicate with candidates throughout the hiring process. Timing may vary depending on the role and location.
Timelines vary based on the role, interview process, and location. Your Talent Acquisition Partner will keep you informed along the way.
You can join our Talent Network to stay connected on future opportunities, events, and updates.
All open roles are posted on the official Resideo careers site. Our Talent Acquisition team communicates using Resideo email addresses and will never request payment or financial information during the hiring process.
At Resideo, we aim to create an inclusive hiring experience where you’re evaluated based on your skills, experience, and potential. We welcome candidates from all backgrounds and are committed to a fair and respectful process.
If you need an accommodation at any stage of the application or interview process, our Talent Acquisition team is here to support you.
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