Senior Product Manager - Web
In this role, you will define how users interact with devices, services, accounts, subscriptions, insights, and workflows across multiple customer segments, including homeowners and professionals. You will shape digital experiences that deliver intuitive, scalable, and customer-centered interactions.
As an individual contributor with significant influence across the organization, you will partner closely with User Experience, Engineering, Data Analytics, and Product teams to transform customer insights into product strategy, roadmap priorities, and measurable business outcomes. You will help define the future of how customers engage with Resideo's growing software and connected device ecosystem.
This role is ideal for a product leader who thrives in complex environments, enjoys solving problems across multiple user personas and workflows, and is passionate about creating exceptional digital experiences that deliver customer and business value.
JOB DUTIES:
- Own the product strategy, roadmap, and execution for Resideo's web-based software experiences across residential and professional customer segments.
- Define and prioritize customer-facing features, workflows, and capabilities that improve engagement, adoption, retention, and customer satisfaction.
- Partner with User Experience, Engineering, Analytics, and other Product Managers to deliver cohesive end-to-end experiences across web, mobile, connected devices, and software services.
- Translate customer feedback, behavioral analytics, market trends, and business objectives into actionable product requirements and roadmap priorities.
- Lead product discovery efforts, including customer interviews, usability reviews, market analysis, and competitive assessments.
- Develop business cases, value propositions, success metrics, and product launch plans for new capabilities and enhancements.
- Collaborate with engineering teams to evaluate technical tradeoffs, platform capabilities, integrations, system dependencies, and implementation approaches.
- Define and monitor key performance indicators to measure product success and drive continuous improvement.
- Partner with stakeholders across the business to align priorities, communicate product direction, and achieve customer and business outcomes.
- Drive innovation in digital experiences, helping shape how customers interact with Resideo's connected home, security, video, and energy solutions.
- 7+ years of industry experience, including Product Management experience supporting software, SaaS, digital products, or connected technology solutions.
- Experience owning product strategy, roadmap development, and feature prioritization for customer-facing digital products.
- Experience partnering with Engineering and User Experience teams to deliver web and/or mobile software products from concept through launch.
- Demonstrated experience managing products serving multiple user types, customer segments, or workflows.
- Ability to travel up to 20%.
- Curiosity about emerging technologies, digital product trends, and evolving customer expectations.
- A passion for understanding customer needs and translating insights into meaningful product experiences.
- Experience supporting both B2C and B2B customer experiences.
- Experience within connected devices, IoT, smart home, security, energy management, or software-enabled hardware environments.
- Experience creating exceptional web and digital user experiences with a strong understanding of UX principles and customer-centered design.
- Experience working across complex ecosystems involving multiple user personas, customer journeys, and stakeholder groups.
- Experience in Agile product development environments.
- Strong communication skills with the ability to influence stakeholders across business, design, and engineering teams.
- Demonstrated ability to build alignment in matrixed organizations and lead through influence.
- Experience working in global and geographically distributed teams.
You'll have the opportunity to shape the future of Resideo's digital customer experience across a growing connected ecosystem in smart home technology space. This role offers broad ownership and visibility, allowing you to influence product strategy across multiple customer segments while partnering with leaders in Product, Engineering, and User Experience. If you're energized by creating intuitive digital experiences and solving complex problems at scale, you'll have the opportunity to make a meaningful impact here.
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Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more - all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com.
You can find out more about how the talent community works here: Resideo Talent Community Terms. Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.
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Benefits
Hiring Salary Range
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US Visa SPonsorship Elgibility
Incentive Eligible
Frequently Asked Questions
Apply
Submit your application through the Resideo careers site. Our Talent Acquisition team reviews applications based on alignment with the role.
Connect
If your background aligns, a recruiter may reach out to schedule an initial conversation to learn more about your experience and answer questions.
Interview
You may meet with hiring managers and team members through virtual or in-person interviews. The number and format of interviews can vary by role.
Decision and Offer
After interviews, the team reviews feedback and makes a decision. If selected, we will connect with you on next steps and offer details.
You can explore open roles and apply directly through the Resideo careers site. The Resideo Talent Acquisition team reviews applications submitted through the careers site and evaluates how a candidate’s experience aligns with role requirements.
Yes. Candidates are welcome to apply for multiple roles at Resideo.
The Resideo Talent Acquisition team will communicate with candidates throughout the hiring process. Timing may vary depending on the role and location.
Timelines vary based on the role, interview process, and location. Your Talent Acquisition Partner will keep you informed along the way.
You can join our Talent Network to stay connected on future opportunities, events, and updates.
All open roles are posted on the official Resideo careers site. Our Talent Acquisition team communicates using Resideo email addresses and will never request payment or financial information during the hiring process.
At Resideo, we aim to create an inclusive hiring experience where you’re evaluated based on your skills, experience, and potential. We welcome candidates from all backgrounds and are committed to a fair and respectful process.
If you need an accommodation at any stage of the application or interview process, our Talent Acquisition team is here to support you.
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