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Technical Training Specialist - HVAC (m/w/d)

Hardhofweg, Mosbach, BW, DE, BW
Customer/Product Support
Remote
19502
As a Technical Training Specialist (m/w/d) at Resideo, you will play a critical role in the success of our global training programmes delivered through the Resideo Academy brand. Acting as a key representative in Germany, you will help ensure our customers, partners, and internal teams are equipped with the knowledge and skills needed to succeed.

This position is responsible for delivering technical product training across the Resideo portfolio. The focus will primarily be on heating products and hydronic systems, while also supporting training across broader HVAC applications, product solutions, and industry requirements.

You will deliver technical training across all touchpoints of the Resideo community, including technical installers, college apprentices, customers, sales teams, and internal stakeholders. Training will cover major cities including Frankfurt, Hamburg, Stuttgart and Berlin so we require a candidate that is comfortable with frequent domestic travel.

You don't need to be working in a dedicated trainer role. We're interested in candidates with experience delivering technical training on heating controls or broader HVAC products, whether as a full-time trainer or as part of a wider role, such as area sales.

JOB DUTIES:
  • Compile, maintain and deliver technical training courses for internal and external customers covering heating and hydronic products, applications, systems and industry requirements
  • Maintaining an awareness of all emerging HVAC, hydronic products that impact Resideo's capability to support and maximise business opportunities both now and in the future
  • Identify new areas for training development, in line with sales and industry trends
  • Actively participate in new product testing, evaluations, and launches
  • Provide technical guidance as required to sales and internal technical teams
  • Providing on-site technical support as an escalation path for installs
  • On-site commissioning/system verification of initial security installs as required
  • Work with sales delivering regional training events covering a mix of product and industry training
  • Actively promote Resideo Academy regionally, driving growth, and engagement
  • Work with business leaders to develop a network of college/schools for technical training collaborations
  • Compiling and delivering training courses across the Resideo portfolio as required, for potable water and potentially security systems
YOU MUST HAVE:
  • Strong experience delivering technical training sessions, or a background in teaching
  • Hands-on experience with, and knowledge of, heating controls or HVAC products
  • Excellent organisational and time management skills, with the ability to manage multiple tasks and projects concurrently
  • A self-starter, able to work with minimal supervision and collaboratively
  • A willingness to travel regularly across the UK, with an expectation to deliver up to three training sessions per week
WE VALUE:
  • Experience in heating/boiler installations
  • Ability to effectively communicate through written, verbal, and presentation skills, with multiple levels of stakeholders
  • Good level of IT literacy, intermediate user of Microsoft Office applications
WHAT'S IN IT FOR YOU:
  • Life, Accidental Death & Disability Insurance
  • Vacation and Christmas Bonus (IG Metall collective agreement)
  • 30 Days' Annual Leave
  • Company Vehicle Provided
#LI-AM3

#LI-REMOTE

Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more - all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com.

You can find out more about how the talent community works here: Resideo Talent Community Terms. Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.

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Hiring Salary Range

We are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role.

Work Location

Remote

Incentive Eligible

N/A

Frequently Asked Questions

What can I expect during the hiring process at Resideo?
Our hiring process is designed to help us understand your experience while giving you a clear view of the role and team.

Apply


Submit your application through the Resideo careers site. Our Talent Acquisition team reviews applications based on alignment with the role.

‍Connect


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‍Interview


You may meet with hiring managers and team members through virtual or in-person interviews. The number and format of interviews can vary by role.

‍Decision and Offer


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Can I apply for more than one role?

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Will I receive updates on my application?

The Resideo Talent Acquisition team will communicate with candidates throughout the hiring process. Timing may vary depending on the role and location.

How long does the hiring process take?

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